The copper is finally going. What that means if your phone still plugs into a wall socket
The last ISDN and PSTN services are being switched off. If nobody has called you about it yet, that’s not a good sign.
News & analysis
Business phone news, written for buyers
Six pieces a quarter, no press releases. What changed in pricing, what changed in the network, and what the vendors would rather you didn’t ask about.
The AI receptionist stopped being a demo this year
Twelve months ago an AI answering your phone was a party trick. In 2026 it books the job, writes the note and hands over cleanly.
Price check: what Australian businesses are actually paying per seat in 2026
We priced the same five-person business across ten platforms, month to month rather than at the contract rate they advertise. Doing that changes the order of the table.
Your telco’s cloud phone system probably isn’t theirs
Both big carriers sell a cloud phone product. Neither of them wrote it. Here’s why that shows up in your change requests.
Porting a business number in Australia: how long it really takes
Simple ports clear in days. Complex ports take weeks. The difference is almost always paperwork, not technology.
What happens to your phones when the nbn drops out
Every provider quotes four nines. Only some of them have an answer for the afternoon the fibre gets dug up.
Still deciding?
The comparison table scores all ten providers on the same 42 criteria, and the finder narrows it to a shortlist in about a minute.